Field Trainer (DAMMAM)

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Job ID:

2487

Category:

Admin-Clerical, Business Development
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Job Views:

885

Posted:

03.14.2017
col-wide 

Occupations:

Administrative-Clerical: Filing-Records Management
Business-Strategic Management: General-Other: Business-Strategic Management

Job Description:

 

Job description

Are you passionate in Training who is ready for a new challenge with one the world’s most well-loved beauty brands?

We are currently recruiting a Field Trainer with a proven training skills to join our team in Dammam.

 

Main Responsibilities:

• Support Training Manager to implement national training strategy and measure the impact

• Animate training sessions

• Coach Beauty consultant and conduct GROW

• Accompany CM in the coaching of their teams

• Propose and implement BC action plan in collaboration with N+1 and SS

• Is an ambassador of the Dior brand and our expertise

• Participation on the Tours

Key activities:

  • Execution:

• Animate training sessions: integration, product, expertise, Dior Art of Selling, GROW if relevant

• Apply Dior pedagogical approach

• Ensure quality of theoretical and practical knowledge transfer

• Coach as needed

• Contribute to cost optimization and planning

• Be exemplary in expertise and selling, in classroom and on field

  • Follow up:

• Conduct store training & coaching and identify future training needs

• Propose development plan to increase knowledge and skills of BCs

• Follow in the field the comprehension of room trainings and understandings

• When in the field reinforce the message on our pillars and novelties to the BCs

• Measure and monitor sell out team performance following training actions

• Track coaching actions by CM

• Be proactive in proposing actions to improve service

• Contribute to BC motivation when in store

• Ensure that BCs follow the Dior Art of Selling and express Dior Brand values through customer service in the stores when conducting coachings

• Liaise with Sales Supervisors to ensure BCs attend the mandatory training courses and receive coachings according to the needs

• Weekly and monthly report on actions conducted

  • Brand Image:

• Enhance Dior Brand via the product knowledge and service our BCs provide in store

• Support the Sales Supervisor in making sure that our image guidelines are excellent (grooming, visuals, merchandising)

Events:

• Accompany and develop the team’s sales techniques and service to have excellent events

Retail Management:

• Contribute to implementation of “Addict to Retail”/ “Addict to BCs” projects

Reporting to…

• Report to Training Manager.

Assessment criteria/objectives

• Training objectives and expertise

• Productivity goals (# of training sessions per year/per BCs, # of BCs trained, quality of individual training path, impact of training actions : category performance, customer recruitment, …)

• Link to ATR company project

• Mystery shopping score

• BC productivity and motivation linked to coachings and trainings

Job Requirements:

Key competencies & Technical skills

Key Competencies:

• Excellent verbal communication skills,

• Strong presentation skills

• Customer and sales focus

• Listening skills

• Inspirational on the Dior brand

  • Technical skills:

• Dior training techniques

• Dior product and selling knowledge

• Good coaching and customer service skills

• Dior Art of selling method

• Dior GROW method

• Knowledge of ATR

Recommended profile

• Field Coach

• Confirmed Counter Manager

• A result-driven achiever with ambition, motivation and dynamism.

• Independent and self-managing

• Eager to pass experience and knowledge on

• Positive can do attitude and flexible to travel

Ideal Profile

  • Education

Minimum Bachelor Degree preferably in Business Administration

  • Previous Experience

Minimum 1 year experience in similar role

Makeup Experience is a big plus

Company Info
Chalhoub Group
Saudi Arabia

Phone:
Web Site:

Company Profile

Company Info


Chalhoub Group
Saudi Arabia
Phone:
Web Site:

Field Trainer (DAMMAM)

col-narrow-left 

Job ID:

2487

Category:

Admin-Clerical, Business Development
col-narrow-right 

Job Views:

885

Posted:

03.14.2017
col-wide 

Occupations:

Administrative-Clerical: Filing-Records Management
Business-Strategic Management: General-Other: Business-Strategic Management

Job Description:

 

Job description

Are you passionate in Training who is ready for a new challenge with one the world’s most well-loved beauty brands?

We are currently recruiting a Field Trainer with a proven training skills to join our team in Dammam.

 

Main Responsibilities:

• Support Training Manager to implement national training strategy and measure the impact

• Animate training sessions

• Coach Beauty consultant and conduct GROW

• Accompany CM in the coaching of their teams

• Propose and implement BC action plan in collaboration with N+1 and SS

• Is an ambassador of the Dior brand and our expertise

• Participation on the Tours

Key activities:

  • Execution:

• Animate training sessions: integration, product, expertise, Dior Art of Selling, GROW if relevant

• Apply Dior pedagogical approach

• Ensure quality of theoretical and practical knowledge transfer

• Coach as needed

• Contribute to cost optimization and planning

• Be exemplary in expertise and selling, in classroom and on field

  • Follow up:

• Conduct store training & coaching and identify future training needs

• Propose development plan to increase knowledge and skills of BCs

• Follow in the field the comprehension of room trainings and understandings

• When in the field reinforce the message on our pillars and novelties to the BCs

• Measure and monitor sell out team performance following training actions

• Track coaching actions by CM

• Be proactive in proposing actions to improve service

• Contribute to BC motivation when in store

• Ensure that BCs follow the Dior Art of Selling and express Dior Brand values through customer service in the stores when conducting coachings

• Liaise with Sales Supervisors to ensure BCs attend the mandatory training courses and receive coachings according to the needs

• Weekly and monthly report on actions conducted

  • Brand Image:

• Enhance Dior Brand via the product knowledge and service our BCs provide in store

• Support the Sales Supervisor in making sure that our image guidelines are excellent (grooming, visuals, merchandising)

Events:

• Accompany and develop the team’s sales techniques and service to have excellent events

Retail Management:

• Contribute to implementation of “Addict to Retail”/ “Addict to BCs” projects

Reporting to…

• Report to Training Manager.

Assessment criteria/objectives

• Training objectives and expertise

• Productivity goals (# of training sessions per year/per BCs, # of BCs trained, quality of individual training path, impact of training actions : category performance, customer recruitment, …)

• Link to ATR company project

• Mystery shopping score

• BC productivity and motivation linked to coachings and trainings

Job Requirements:

Key competencies & Technical skills

Key Competencies:

• Excellent verbal communication skills,

• Strong presentation skills

• Customer and sales focus

• Listening skills

• Inspirational on the Dior brand

  • Technical skills:

• Dior training techniques

• Dior product and selling knowledge

• Good coaching and customer service skills

• Dior Art of selling method

• Dior GROW method

• Knowledge of ATR

Recommended profile

• Field Coach

• Confirmed Counter Manager

• A result-driven achiever with ambition, motivation and dynamism.

• Independent and self-managing

• Eager to pass experience and knowledge on

• Positive can do attitude and flexible to travel

Ideal Profile

  • Education

Minimum Bachelor Degree preferably in Business Administration

  • Previous Experience

Minimum 1 year experience in similar role

Makeup Experience is a big plus

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