Country Shopping Experience Manager

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Job ID:

3245

Category:

Business Development, Sales
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Job Views:

51

Employment Type:

Full time

Posted:

12.05.2017
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Occupations:

Sales-Retail: General-Other: Sales-Business Development

Job Description:

Job Description

In your role as a Shopping Experience Manager you contribute to the Customer Relations assignment: to build and retain a long-lasting relationship with new and existing customers. Family friendly is a year-round commitment, visiting the stores with children should be pleasant and stimulating, engaging for visitors of all ages. The ease of shopping should make it natural for customers to visit the IKEA stores again and again.

 

This Is Done By:

Succeeding in this task creates a huge potential to stimulate customers to spend more time in the store and to repeat their visits more often.
  • easy and convenient shopping across all platform.
  • a natural and easy-to-find route through the store;
  • creating family friendliness throughout the store.

     

Your Tasks Will Include:
  • Creating family friendliness (by offering an always free and staffed Smaland, implementing the mandatory facilities in the store and working with the commercial calendar to secure that families will always find a good reason to visit our store frequently);
  • Shopping tools management (provide the right shopping tools in the right place when customers need it);
  • Managing the service-contract with the sub-contractor;
  • Securing in-store customer guidance;
  • Team Management & people development.

Job Requirements:

Qualifications

Your knowledge, skills, experience and availability include:
  • Excellent skills in the Customer Relations field;
  • Experience in managing a team
  • Solid communication, negotiation and influencing skills;
  • Experience with external service providers;
  • Leading by example;
  • High teamwork spirit, delegating and willing to develop people;
  • Good attention to detail by being attentative, persistent, structured and accurate;
  • Very perceptive with the ability to implement solutions quickly.
Company Info
IKEA Saudi Arabia
Saudi Arabia

Phone:
Web Site: http://www.ikea.com/sa

Company Profile

Company Info


IKEA Saudi Arabia
Saudi Arabia
Phone:
Web Site: http://www.ikea.com/sa

Country Shopping Experience Manager

col-narrow-left 

Job ID:

3245

Category:

Business Development, Sales
col-narrow-right 

Job Views:

51

Employment Type:

Full time

Posted:

12.05.2017
col-wide 

Occupations:

Sales-Retail: General-Other: Sales-Business Development

Job Description:

Job Description

In your role as a Shopping Experience Manager you contribute to the Customer Relations assignment: to build and retain a long-lasting relationship with new and existing customers. Family friendly is a year-round commitment, visiting the stores with children should be pleasant and stimulating, engaging for visitors of all ages. The ease of shopping should make it natural for customers to visit the IKEA stores again and again.

 

This Is Done By:

Succeeding in this task creates a huge potential to stimulate customers to spend more time in the store and to repeat their visits more often.
  • easy and convenient shopping across all platform.
  • a natural and easy-to-find route through the store;
  • creating family friendliness throughout the store.

     

Your Tasks Will Include:
  • Creating family friendliness (by offering an always free and staffed Smaland, implementing the mandatory facilities in the store and working with the commercial calendar to secure that families will always find a good reason to visit our store frequently);
  • Shopping tools management (provide the right shopping tools in the right place when customers need it);
  • Managing the service-contract with the sub-contractor;
  • Securing in-store customer guidance;
  • Team Management & people development.

Job Requirements:

Qualifications

Your knowledge, skills, experience and availability include:
  • Excellent skills in the Customer Relations field;
  • Experience in managing a team
  • Solid communication, negotiation and influencing skills;
  • Experience with external service providers;
  • Leading by example;
  • High teamwork spirit, delegating and willing to develop people;
  • Good attention to detail by being attentative, persistent, structured and accurate;
  • Very perceptive with the ability to implement solutions quickly.
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